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Jean-Emmanuel Losi
Jean-Emmanuel Losi is a co-founder of SuiteOp, a software platform for short-term rental and hotel operators founded in 2023. Jean-Emmanuel Losi writes about property operations and the technology shaping hospitality.
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CO-FOUNDER & CEO
Mathematician turned operator.
Jean-Emmanuel holds graduate degrees in mathematics from Columbia University and Mines Nancy. He traded at a proprietary trading firm, then spent five years at PwC, rising to Senior Manager. In 2019 he co-founded Sosuite and scaled it to hundreds of rental units in Philadelphia. The software to run it didn't exist, so he built it. That platform is now SuiteOp, running 30,000+ units worldwide.
- PwC
- Columbia University
- Mines Nancy
Articles by Jean-Emmanuel Losi
Showing 6 of 72 articles
Upsells & revenue13 MIN READ5 Ways to Offer Guest Trip Insurance (And Which One Actually Boosts RevPAR)
Trip insurance can be a high-margin ancillary revenue line, but only if it's merchandised inside the guest portal rather than routed through a separate vendor login. This guide ranks the…
Operations & automation12 MIN READShort-Term Vacation Rental Property Management: The Complete 2026 Guide for Scaling Operators
A comprehensive breakdown of what short-term vacation rental property management requires at scale, covering costs, fee models, software stacks, compliance, and how operators are automating…
Industry insights13 MIN READIs the Motel Business Profitable in 2026? A CEO's Guide to Costs, Financing, and Scaling
A data-driven breakdown of the motel business in 2026 covering acquisition costs, financing, licensing, and why operators who adopt STR-style technology and automation are positioned to…
Upsells & revenue12 MIN READDamage Waiver Margin: The Real Unit Economics Behind Your STR Damage Waiver Fee
A deep dive into the real unit economics of short-term rental damage waivers, showing operators how to calculate true margin, benchmark claims rates, and choose between self-administered…
Upsells & revenue14 MIN READHow to Automate One-Night Gap Booking Upsell Messages to Recover Lost RevPAR
Learn how to automate one-night gap booking upsells using PMS calendar data to detect orphan nights and trigger targeted guest offers, recovering lost RevPAR at scale without manual…
Industry insights11 MIN READ2026 Vacation Rental Market Trends: What STR Operators Need to Know
US STR occupancy holds near 57.4% with RevPAR up roughly 2.9%, but rising supply and tightening regulation mean 2026 growth favors operators who consolidate compliance and operations, not…
Upsells & revenue11 MIN READBeyond Early Check-In: The Untapped Ancillary Revenue Category Every STR Operator Should Merchandise
Non-time-based upsells like mid-stay cleans, equipment rentals, and celebration packages are the largest untapped ancillary revenue category for STR operators. Learn how to price,…
Upsells & revenue12 MIN READAirbnb Upsells: The Complete Guide to Automating Ancillary Revenue at Scale
A practical guide to ranking, pricing, timing, and automating Airbnb upsells at scale, showing why manual text-based upsell workflows break down past a handful of units and how a guest…
Upsells & revenue12 MIN READHow Should STR Management Companies Structure Fees in 2026? A Guide to Commission, Flat-Fee, and Tiered Pricing Models
A deep dive into how enterprise STR operators should structure management fees in 2026, covering commission versus flat-fee models, ancillary charges, and how operational data supports…
Upsells & revenue10 MIN READAutomate Vacation Rental Grocery Delivery Upsells for 4% RevPAR Boost
Automate vacation rental grocery delivery upsells through integrated digital portals and smart lock synchronization to capture a 4% RevPAR boost. This strategy eliminates manual…
Operations & automation10 MIN READHow Institutional Property Managers Scale Flex-Living Portfolios in 2026
Institutional property managers in 2026 are adopting flex-living strategies that blend short-term, mid-term, and long-term leases to maximize yield and hedge against seasonality. Scaling…
Upsells & revenue12 MIN READHow to Increase RevPAR by 14% in Large Vacation Rentals Using Automated Bedroom Upsells
Large vacation rentals can increase RevPAR by 14 percent during shoulder seasons by deploying automated dynamic inventory strategies using interior smart locks. By offering massive homes at…
Operations & automation10 MIN READHow Property Managers Justify 20% Fees in 2026: The Asset Preservation Model
Property managers can justify premium 20% fees in 2026 by shifting from commoditized booking agent services to predictive asset preservation strategies that reduce emergency repairs by 40%…
Upsells & revenue10 MIN READHow to Turn Your Vacation Rental Guidebook Into a 5-Figure Affiliate Revenue Engine
Turn your vacation rental guidebook into a 5-figure revenue stream by replacing static PDFs with interactive digital platforms. Strategic affiliate partnerships and automated delivery can…
Upsells & revenue13 MIN READHow Non-Refundable Damage Waivers Increase RevPAR by 6%
Non-refundable damage waivers can increase RevPAR by up to 6% by eliminating booking friction, reducing post-stay disputes, and transforming risk management into a high-margin ancillary…
Industry insights11 MIN READHow Enterprise STR Operators Scale in 2026 Despite Residential Zoning Bans
Enterprise STR operators are bypassing residential zoning bans by converting distressed commercial properties into tech-enabled micro-boutique hotels, using automation to eliminate…
Upsells & revenue11 MIN READHow to Increase Vacation Rental RevPAR with Automated Pet Fees and VIP Packages
Learn how to increase vacation rental RevPAR by up to 6% through automated tiered pet fees, VIP packages, and pre-arrival verification workflows that eliminate unauthorized pets and manual…
Operations & automation14 MIN READHow to Stop Vacation Rental Owner Churn in 2026 with Radical Operational Transparency
In 2026, vacation rental managers combat record owner churn by adopting Radical Operational Transparency—using unified platforms to provide real-time, sensor-backed proof of asset…
Upsells & revenue11 MIN READAutomated Vacation Rental In-Room Retail: The 7-9% RevPAR Boost Strategy for 2026
Automated vacation rental in-room retail transforms digital guidebooks into instant-purchase marketplaces, capturing 7-9% RevPAR uplift while bypassing OTA commissions. Learn how to…
Upsells & revenue10 MIN READHow to Increase Direct Bookings for Vacation Rentals: Build a Zero-Party Data Loyalty Loop
Learn how to reclaim up to 20% of your gross bookings by building a zero-party data loyalty loop that captures authentic guest emails during verification, bypassing OTA data masking to…
Upsells & revenue10 MIN READHow to Increase Vacation Rental Revenue With Upsells: The 2026 Automation Guide
This guide defines vacation rental automation across guest verification, access control, cleaning, noise compliance, and upsell fulfillment, explains why 2026's OTA fee structures and…
Operations & automation10 MIN READHow to Slash Short-Term Rental Insurance Premiums in 2026 with Verifiable Compliance
A complete 2026 guide to short-term rental insurance covering what it is, typical costs ($2,000-$3,500+ per year), what's covered versus excluded, regional licensing requirements, and how…
Upsells & revenue11 MIN READHow to Automate Late Check-Out Upsells to Boost Vacation Rental RevPAR by 5-8%
Automating dynamic late check-out upsells based on real-time housekeeping schedules can boost vacation rental RevPAR by 5-8%. Learn how to sync cleaner availability with guest portals to…
Operations & automation10 MIN READWhy Cost-per-Turn Optimization Is the Only Path to Enterprise STR Scaling in 2026
As dynamic pricing tools reach parity across the STR industry, enterprise property managers must shift focus from ADR optimization to Cost-per-Turn reduction. Unified operating systems like…
Upsells & revenue13 MIN READHow to Make More Money From Vacation Rental Mid-Stay Requests
Learn how productizing mid-stay services like housekeeping, late check-outs, and amenity packages can increase RevPAR by 9-12% without acquiring new properties. Automated service menus…
Upsells & revenue10 MIN READHow Do I Increase Vacation Rental RevPAR by Filling Calendar Gaps?
Learn how automating stay extensions for existing guests eliminates unbookable calendar gaps, bypasses OTA commissions, and can boost portfolio RevPAR by up to 8 percent without additional…
Upsells & revenue11 MIN READHow to Unmask OTA Guest Data and Boost Direct Bookings by 25%
Learn how to bypass OTA email masking and capture shadow guest data through mandatory digital registration funnels, potentially increasing direct booking revenue by 25% and saving $65,000+…
Operations & automation11 MIN READSTR Scalability 2026: How Enterprise Operators Survive Regulations with Flex-Asset Strategies
Enterprise STR operators are adopting Flex-Asset strategies to survive 2026's strict municipal regulations by dynamically alternating between short and mid-term rentals, requiring…
Case studies10 MIN READHow to Maximize Your STR Company Valuation for Private Equity Acquisition in 2026
Private equity firms in 2026 value STR management companies on operational scalability, not door count. Automated enterprise systems like SuiteOp can boost EBITDA multiples by up to 30% by…
Upsells & revenue15 MIN READHow to Make More Money From Vacation Rental Guidebooks
Transform your vacation rental guidebook into a revenue engine by embedding affiliate links for local tours, dining, and services. This zero-inventory strategy increases RevPAR by 8-12%…
Upsells & revenue11 MIN READHow to Automate Equipment Rentals to Increase Vacation Rental Revenue by 12%
Discover how to automate on-site equipment rentals through digital guest guidebooks and smart locks to generate 12% RevPAR increases without adding operational overhead—transforming free…
Upsells & revenue9 MIN READHow to Increase RevPAR by 15% Through Strategic Amenity Unbundling
Learn how unbundling premium amenities like pool heating and EV charging into post-booking upsells can increase RevPAR by 15% while keeping your OTA base rates competitive and improving…
Upsells & revenue10 MIN READWorld Cup 2026: How to Capture Event-Driven Demand (Even If You're Not in a Host City)
Short-term rental operators within 2-3 hours of 2026 FIFA World Cup host cities can capture massive overflow demand from international travelers by combining OwnerRez's dynamic pricing and…
Upsells & revenue3 MIN READHow to Increase Vacation Rental Revenue by 12-15% with Automated Upsells
Automating vacation rental upsells like late check-outs and equipment rentals can boost RevPAR by 12-15% while capturing guest emails to reduce OTA dependence. Learn how to implement a…
Industry insights2 MIN READSuiteOp Sweeps 2026 “Best Of” Awards in Hospitality and Hotel Management: Automating Excellence
SuiteOp earns four 2026 "Best Of" awards from Capterra and Software Advice — Best Value, Best Ease of Use, Most Recommended, and Best Customer Support in hospitality property and hotel…
Operations & automation3 MIN READHow to Maximize Vacation Rental Valuation in 2026: The Hybrid Hospitality Enterprise Model
Discover how scaling property management companies maximize enterprise valuation in 2026 by deploying unified operating systems that standardize hybrid hospitality workflows, automate…
Operations & automation4 MIN READHow Enterprise Automation Drives STR Property Management Company Valuations in 2026
Institutional buyers now prioritize operational scalability over door count when evaluating STR property management companies. PMCs using unified enterprise automation like SuiteOp can…
Upsells & revenue3 MIN READHow to Increase Vacation Rental RevPAR with Automated Upsells
Learn how to increase vacation rental RevPAR by up to 15% through automated upselling. By embedding one-click upgrades in your digital guest guidebook, property managers capture high-margin…
Upsells & revenue3 MIN READHow to Increase Direct Bookings by 40% with Companion Guest Data Capture
Learn how to capture companion guest contact information through gated Wi-Fi and smart lock access to bypass OTA email masks, building a robust first-party database that increases repeat…
Upsells & revenue3 MIN READThe Orphan Hour Protocol: How to Capture $500/Month Per Property from Early Check-In Revenue
Transform the gap between cleaning and check-in into $500+ monthly revenue per property by automating early check-in offers through a digital guest portal, eliminating manual coordination…
Industry insights4 MIN READHow to Survive the 2026 Micro-Stay Boom: Automating High-Frequency Turnovers for Profitability
Learn how to profitably scale micro-stay operations in 2026 by automating verification, access management, and turnover coordination—transforming high-frequency bookings from a…
Upsells & revenue4 MIN READHow to Double Your Upsell Conversions Using Menu Engineering Psychology
Learn how to double your upsell conversions by applying restaurant menu engineering psychology to your guest portal—using visual hierarchy, decoy pricing, and friction-free payments to…
4 MIN READWhy RevPAR is Dead: The 2026 Shift to Net Operating Income for STR Managers
RevPAR no longer tells the full story. Learn why property managers must shift from revenue-focused metrics to Net Operating Income optimization, and how automation can reduce operating…
Industry insights3 MIN READThe Short-Term Rental Regulatory Strategy That Turns Compliance Into Your Competitive Advantage in 2026
Transform 2026's stricter STR regulations from threats into competitive advantages. Learn how automated compliance systems create barriers to entry that squeeze out amateur hosts while…
Upsells & revenue3 MIN READHow to Merchandise STR Amenities Into High-Margin Experience Packages
Learn how to transform free amenities into profitable Experience Packages that can generate 15%+ additional revenue per booking through strategic merchandising and automated fulfillment,…
Operations & automation3 MIN READHow Automation Infrastructure Drives Premium Valuations in Vacation Rental M&A
Discover why 2026 M&A buyers prioritize EBITDA efficiency over unit count, and how automation infrastructure can increase your vacation rental portfolio valuation from 3-4x to 6-8x+…
Upsells & revenue3 MIN READHow to Automate Vacation Rental Upsells: The Zero-Touch Early Check-In Strategy
Learn how to automate early check-in upsells and monetize the hidden revenue window between checkout and check-in using guest portals and smart lock integrations for zero-touch revenue…
4 MIN READWhy Pure STR Models Are Dying: The Case for Hybrid Rental Strategies in 2026
Pure short-term rental strategies are failing in 2026 due to regulatory caps and seasonal volatility. Asset managers must adopt automated hybrid models that seamlessly switch between…
- Upsells & revenue3 MIN READ
How to Automate Vacation Rental Early Check-In and Capture Upsell Revenue
Learn how to automate vacation rental early check-in by integrating cleaning status, guest messaging, and smart locks—capturing upsell revenue without manual coordination while converting…
Guides4 MIN READWhy Fragmented Tech Stacks Are Killing Your NOI (And How to Fix It in 2026)
Fragmented tech stacks drain 30% of software budgets and cripple NOI. Discover why consolidating to a unified operating system in 2026 eliminates data silos, reduces operational costs per…
Industry insights3 MIN READHotelification: How STR Operators Must Standardize to Survive in 2025
As the STR market shifts toward reliability over novelty, operators must adopt 'Hotelification'—delivering hotel-grade consistency across distributed portfolios through automated…
Industry insights4 MIN READVacation Rental Business Valuation 2025: How Operational Density Drives Higher Exit Multiples
Discover why vacation rental business valuations in 2025 prioritize operational density over unit count, and how tech-enabled automation can increase your exit multiple from 3-4x to 6-8x…
Upsells & revenue4 MIN READHow to Convert Airbnb Guests to Direct Bookings: The Gatekeeper Strategy for STR Hosts
Learn how to legally capture Airbnb guest data and convert OTA bookings into direct repeat reservations using automated verification gates, reducing commission costs by 15-20% while…
- Industry insights4 MIN READ
How to Eliminate Collaboration Drag and Scale Your Property Management Team Efficiently
Learn how scaling your property management team creates collaboration drag that reduces efficiency by 23%, and discover how shifting from chat-based to state-based operations eliminates…
Operations & automation4 MIN READHybrid Rental Model Strategy 2025: Protect Your STR Portfolio from Regulations While Maximizing Revenue
The Hybrid Rental Model Strategy 2025 combines high-yield short-term stays with stable 30+ day corporate bookings to protect against municipal STR bans while stabilizing revenue. Success…
Industry insights4 MIN READHow to Increase Direct Vacation Rental Bookings Without Exposing Your Portfolio to Fraud
Learn how to increase direct vacation rental bookings and maximize profit margins by combining aggressive SEO strategies with automated guest screening and property protection tools that…
Upsells & revenue3 MIN READHow to Increase Vacation Rental RevPAR with Automated Experience Bundles
Learn how to increase vacation rental RevPAR by 15% instantly by replacing individual fees with high-converting Experience Bundles that automate fulfillment and eliminate guest transaction…
Industry insights4 MIN READWhy Tech Stack Consolidation is the Key to STR Profitability in 2025
Discover why fragmented tech stacks are destroying STR margins and how consolidating to a unified operating system can reduce overhead by 22%, eliminate staffing ceilings, and directly…
Upsells & revenue6 MIN READThe Automated Upsell Engine: How to Boost RevPAR by 10-15% in 2025
Learn how automated upsell engines boost RevPAR by 10-15% through seamless ancillary revenue capture during guest verification, transforming late checkouts, early arrivals, and premium…
Upsells & revenue21 MIN READ10 Airbnb Upsells That Actually Make Guests Happy, Plus Short-Term Rental Upsell Software
Discover 10 profitable Airbnb upsells that boost revenue while enhancing guest satisfaction—from early check-in and pool heating to private chefs and wellness kits. Learn how strategic…
Industry insights6 MIN READTexas STR Crackdown: Major Changes Hit Austin, Houston, and Galveston
Texas cities are implementing strict STR regulations with mandatory registration, density caps, and compliance deadlines. Houston, Austin, and Galveston operators must navigate new…
PMS & integrations4 MIN READThe Security-Operations Alliance: How SuiteOp and Authenticate.com Transform Vacation Rental Management
SuiteOp’s integration with Authenticate.com folds automated ID checks and background screening directly into the SuiteOp workflow. Each reservation is verified in seconds; only cleared…
PMS & integrations4 MIN READSuiteOp and Cloudbeds partner to bring real-time automation and guest-level control to hotels
Hotels and lodging operators can now automate smart devices, streamline operations, and give guests direct control – all from a single, powerful workflow engine.
- Case studies3 MIN READ
SuiteOp Partners with Smily to Transform Property Management Operations Across Europe
The short-term rental landscape in Europe is evolving rapidly, and property managers need technology that can keep pace. Today, we're excited to announce our integration with Smily, one of…
- Upsells & revenue4 MIN READ
How SuiteOp & Clearing Ensure Compliant Upsell Operations
Understanding the May 10, 2025 policy changes and how integrated solutions help vacation rental managers stay compliant while maximizing revenue SuiteOp and Clearing have joined forces to…
Industry insights4 MIN READNavigating Airbnb's New Off-Platform Policy: How SuiteOp Keeps You Compliant
Airbnb's new policy (effective May 10th) prohibits requiring guests to use third-party apps, external registrations, and off-platform fee collection. SuiteOp's web-first approach keeps you…
Industry insights5 MIN READSuiteOp Secures $3M Seed Funding to Transform Hospitality Operations Through Smart Automation
SuiteOp has raised $3 million in seed funding to revolutionize hospitality operations through smart automation. As property managers face rising costs and labor challenges, our unified…
Case studies2 MIN READSuiteOp Announces Strategic Partnership with Clearing
Experience the future of vacation rental management with SuiteOp and Clearing's partnership. Automate upsell bookkeeping and boost guest satisfaction with our innovative integration.
Upsells & revenue12 MIN READDiscover the Benefits of SuiteOp's All-in-One Solution
Discover the benefits of SuiteOp's all-in-one solution for the hospitality industry. Streamline operations, enhance guest experiences, and stay ahead in a competitive market. Click to learn…
Industry insights14 MIN READHospitality Industry Trends: What's Hot and What's Not in 2024
Discover the latest hospitality industry trends in 2024. Stay competitive and optimize your operations with SuiteOp's all-in-one solution. Click here to learn more!
Upsells & revenue2 MIN READIncreasing Hotel Efficiency and Profitability with SuiteOp
How a cutting-edge platform is revolutionizing the hospitality industry by offering integrated solutions that enhance hotel efficiency and profitability.
Industry insights9 MIN READ6 Eco-Friendly Hotel Tips: How to Reduce Environmental Impact and Attract Sustainable Guests
Discover ways to make hotels greener and reduce environmental impact. Learn sustainable practices and discover how to attract eco-conscious guests and enhance their experience.
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