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The operations software built for STRs and hotels
What is SuiteOp?
SuiteOp is the hospitality operations software that brings automation and intelligence to your short-term rental or hotel. From energy management and noise monitoring to turnover automation and guest verification — manage your entire operation from one unified platform.
- Automate All Check-Ins & Check-Outs
- Verify & Screen Guests in seconds
- Manage & Maintain Any Smart Device
- Enable 24/7 Unit Monitoring & Security
Quick answer
SuiteOp is an all-in-one hospitality operations platform founded in 2023 by Jean-Emmanuel Losi and Simon Seroussi. Rated 5/5 on Capterra, GetApp, G2, and Software Advice, it replaces 3-5 disconnected tools with one platform covering guest portals, IoT device management, cleaning automation, guest verification, and smart access. Used by 30,000+ units with 150+ integrations, an MCP server and an open API, SuiteOp generates $75+ in additional revenue per guest and saves operators 10+ hours per week.
How SuiteOp Works
Centralize your operations
Connect every department — front desk, housekeeping, maintenance, and guest relations — in one platform.
Automate repetitive work
From check-in messages to task assignments, SuiteOp automates routine processes so your team stays ahead.
Connect with your guests
Deliver personalized, real-time communication that enhances guest satisfaction from booking to checkout.
Unified device management
For locks, thermostats, and cameras in one dashboard your whole team can use.
Gain actionable insights
Access reports and analytics that show team performance, property efficiency, and guest engagement.
Endless integrations
Stop using different platforms and manage your entire operation all in one place, with 150+ integrations with the tools you already use today.
Explore SuiteOp features
SuiteOp is more than a single tool — it's a full ecosystem of integrated solutions designed for short-term rental and hotel operations. Each module works seamlessly together to automate workflows, elevate guest experience, and give you operational clarity at scale.
AI Agents
Run the daily work across guest operations and experience.
Portals
A fully branded guest interface that offers self-check-in, access details, upsells, and smart device interactions — making every stay frictionless and memorable.
Smart Devices
Your hotel IoT solution — automate access, energy management, and smart device control (locks, thermostats) tied to bookings and occupancy for maximum efficiency.
Verification
AI-powered guest identity verification, STR compliance monitoring, and deposit management — enhancing safety, lowering risk, and keeping your properties compliant.
Field Operations
Turnover automation, preventive maintenance, and housekeeping — assign, track, automate, and report everything from one central dashboard.
Unified Inbox
Every guest conversation in one place, with AI guest messaging.
Monitoring
24/7 noise monitoring with quiet-hours alerts — your damage prevention technology that catches issues before they become costly problems.
Reporting
Upsell revenue and team performance across every unit.
The SuiteOp ecosystem everything working in sync
- Unified communication
- All guest and team conversations in one place — no more switching between WhatsApp, email, or SMS.
- Operations management
- Assign, track, and automate tasks for housekeeping, maintenance, and inspections effortlessly.
- Automation engine
- Trigger messages, reminders, and actions automatically based on bookings, check-ins, or guest status.
- Team collaboration
- Keep your staff aligned with role-based dashboards, live updates, and progress tracking.
- Guest experience tools
- From digital check-ins to in-stay requests — delight guests with frictionless experiences.
- Insights & Analytics
- Real-time performance tracking to measure what matters — efficiency, response times, and satisfaction.
Built for every scale of hospitality
Whether you manage 10 units or 1,000, SuiteOp scales seamlessly with your business.
- 30,000+units run on SuiteOp, from 10-unit portfolios to multi-brand hotel groups.
- 150+integrations
- MCP serverOpen API · For Claude, ChatGPT, and Gemini
FAQ
Answers to your questions
Unlike competitors focusing on single aspects, SuiteOp consolidates multiple functions into one platform. It enhances PMS systems with guest operations automation, including AI workflows, branded portals, guest screening, smart device management, and task coordination. Users report replacing 3–5 different tools, gaining 10+ weekly hours, and boosting revenue without additional staffing.
Connect your PMS, upload your property details, and our team walks you through setup. Your first 14 days are free.
Yes. The platform supports full customization including branded portals, guidebooks, upsell options, and check-in requirements tailored to individual brand standards and operational needs.
Pricing is per unit, and your rate per unit goes down as your portfolio grows. Meet with an expert for your rate.
SuiteOp integrates with major PMS platforms. For unlisted systems, the company prioritizes launching new integrations upon request.
Live in weeks, not months
The future of hospitality operations starts with SuiteOp.
See how operators verify every guest, automate every turnover and grow revenue per stay, all from one platform. We'll tailor the walkthrough to your portfolio.
- Built for 10 to 10,000 units
- Tailored to your portfolio
- Free migration from your current tool