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Reporting
Hospitality Analytics & Reporting. Every unit. Every number.
Revenue, reviews and team performance across every unit.
11 of AirDNA’s top-rated US property managers run on SuiteOp, including 3 of the top 10.
AirDNA rank #8
AirDNA rank #70
What operators measured, in their own numbers.
Verification$500K+projected a year from one feature: damage waivers at check-inprojected a year from damage waivers at check-in273 properties · Colorado SpringsRead story
Revenue$138K+projected new revenue in 12 months, $11.5K in the first 30 days, without changing their workflowprojected new revenue in 12 months, $11.5K in month one205 properties · ColoradoRead story
Reviews1,000Google reviews, from a 5-star strategy built on SuiteOp, and 5× return on itGoogle reviews from a 5-star strategy built on SuiteOp330 properties · Cocoa BeachRead story
Upsells & safety2.5×upsell revenue growth, and zero safety incidents since launchupsell revenue growth, and zero safety incidents140 properties · PittsburghRead story
Every number your portfolio makes, on one page.
Revenue, guest experience, operations and stays, by property and date.
Every dollar guests pay you, added up.
Store, fees and waivers, in one guest revenue total.
Review credit
Every review, credited to the people who earned it.
When a guest reviews a stay, SuiteOp finds the last clean and the last inspection before they arrived and credits everyone who logged time on them. No tagging, no spreadsheets. If the match isn’t clear, nobody gets credit.
Matched to the last clean and inspection before the guest arrived.
Managers can remove a credit.
Reports you can share
Proof for owners, banks and Airbnb.
A branded task link for owners, a PDF file for disputes.
Share any task as a branded report link, no login needed, or download a guest’s full verification file as a PDF when a stay ends in a dispute.
Make every number yours.Celebrate the big ones.
Save the filters you check every week, wherever you work: revenue, reviews, tasks or your team.
Every number shows its change against the period before. Soon, see how you stack up against similar portfolios across the SuiteOp network.
Every number follows your roles. Teammates without payment access still see the counts, never the revenue.
Put the numbers you check every morning on your home screen.
Celebrate the moments that matter in hospitality: a thousand five-star reviews, your first $100K in guest revenue, a season of on-time turnovers.
Questions operators ask
Anything else? We’ll walk you through Analytics with your own properties.
We’ll show you Analytics with your own properties.
Talk to our teamWhat can I report on?
Analytics has two groups. Guest Experience covers the Guest Store, reservations and reviews; Operations covers tasks, costs and your team. Every tab filters by date range and property, compares with the previous period and exports to CSV.
Where does the data come from?
Reservations and reviews sync from your PMS and channels. Store orders, damage waivers, tasks and the time your team logs already happen in SuiteOp, so there’s nothing to import or reconcile.
How are reviews credited to my cleaners?
For each review, SuiteOp finds the last completed clean and the last completed inspection at that property before the guest arrived, up to 14 days back, and credits everyone who logged time on them. If the match isn’t clear, nobody is credited, and a manager can remove any credit.
Who on my team can see revenue?
Analytics follows your roles. Teammates without payment access still see counts like purchases and attach rate, but never the money, and the Staff tab is limited to people who manage users.
Can I share reports with owners?
Yes. Any task can be shared as a branded report link that opens without a login, or saved as a PDF. For disputes, every reservation has a Guest Verification Report you can download as a PDF.
Works with the rest of SuiteOp
See every unit’s numbers in one place.
Analytics with your own properties, in 30 minutes.