Integration partner connection diagram

Automate Hostaway Operations with SuiteOp

Built for vacation rental managers running Hostaway's all-in-one software, SuiteOp runs alongside Hostaway's channel management and marketing tools to deliver smart device automation, AI guest verification, housekeeping dispatch, and a branded guest portal that generates $75 or more in upsell revenue per stay.

What SuiteOp adds to your Hostaway PMS

All-In-One Operations Automation

Every Hostaway reservation, regardless of source channel, triggers the right SuiteOp workflow alongside Hostaway's own automation rules: SuiteKeeper dispatches cleaning crews on Hostaway check-out events, SuiteConnect generates smart lock codes and resets climate per reservation, and SuiteMonitor watches for noise issues across the stay.

Branded Guest Portal & Upsell Revenue

SuitePortal layers a branded guest experience onto every Hostaway reservation: self-check-in, access details, guidebooks, smart device controls, and built-in upsells like early check-in, late checkout, mid-stay clean, pet fees, baby gear, luggage storage, and local experiences. Hostaway operators using SuitePortal generate $75 or more in additional revenue per guest, with zero take rate on upsells.

Multi-Channel Verification & Smart Access

SuiteVerify performs AI-powered ID checks, document scanning, and biometric matching on every Hostaway guest before access codes are issued, adding identity verification on top of every booking regardless of source channel. Smart lock codes are then generated per Hostaway reservation through SuiteConnect and revoked automatically on checkout.

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Frequently asked questions about SuiteOp + Hostaway

How does SuiteOp integrate with Hostaway?
SuiteOp connects to Hostaway via the official Hostaway API. Once linked, every reservation in Hostaway (across Airbnb, Vrbo, Booking.com, Expedia, and Hostaway's direct booking sites) automatically triggers the operational workflows you configure in SuiteOp, including smart lock codes, cleaning schedules, climate control, guest portal links, and upsell delivery.
What does SuiteOp add to Hostaway?
SuiteOp pairs with Hostaway's all-in-one vacation rental software to add five operational and guest-experience layers: SuitePortal (branded guest portal with self-check-in and upsells), SuiteKeeper (housekeeping automation with crew dispatch and photo verification), SuiteConnect (IoT device control for smart locks, thermostats, and sensors), SuiteVerify (AI guest verification and biometric ID checks), and SuiteMonitor (privacy-first noise monitoring). Hostaway handles bookings, channel distribution, marketing, and direct booking sites; SuiteOp handles guest experience, operational execution, ancillary revenue, and access control.
How much extra revenue can SuiteOp generate on Hostaway properties?
Vacation rental managers using SuiteOp on top of Hostaway see an average of $75 or more in additional revenue per guest through automated upsells. Hostaway-compatible upsells delivered through SuitePortal include early check-in, late checkout, mid-stay clean, pet fees, baby gear, luggage storage, private chef bookings, and local experiences. SuiteOp charges zero take rate on upsell revenue, so 100 percent of the additional revenue stays with the property.
Can I automate housekeeping and smart locks for Hostaway properties with SuiteOp?
Yes. SuiteKeeper listens to Hostaway check-out events and dispatches cleaning tasks with photo verification, checklists, and real-time unit-readiness status, all syncing back to Hostaway so your operations team has one source of truth. SuiteConnect generates unique smart lock codes for each Hostaway reservation and revokes them automatically on checkout, with support for Yale, Schlage, August, RemoteLock, igloohome, Kwikset, Lockly, ButterflyMX, Brivo, SALTO, Dormakaba, TT Lock, and Tedee.
Does SuiteOp work with Hostaway for multi-OTA portfolios and direct bookings?
Yes. SuiteOp works with every reservation that flows through Hostaway, whether the booking came from Airbnb, Vrbo, Booking.com, Expedia, or Hostaway's direct booking sites. SuitePortal delivers a uniform branded experience to guests regardless of booking source, and SuiteOp's automation respects Hostaway's existing automation rules so property managers run both platforms in parallel without conflict.
How does SuitePortal enhance Hostaway's direct booking experience?
For property managers using Hostaway's direct booking sites, SuitePortal extends the direct relationship past the booking confirmation. Once a guest books direct through Hostaway, they receive a branded SuitePortal link with self-check-in, smart device controls, guidebooks, and upsells like early check-in, late checkout, and local experiences. This turns a one-time direct booking into a full branded guest journey, capturing more ancillary revenue and building guest loyalty for repeat direct bookings.

Connect to thousands of smart devices

Experience a transformative shift in your operations with SuiteOp's integration to a range of smart devices, including thermostats and smart locks. Unleash automation to redefine efficiency and productivity.
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