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AI Agents
AI Agents for Hospitality Operations. Run the daily work across guest operations.
Opal answers your team, acts once you approve, and runs inside your Playbooks.
11 of AirDNA’s top-rated US property managers run on SuiteOp, including 3 of the top 10.
AirDNA rank #8
AirDNA rank #70
An agent that knows your whole operation.
Ask Opal, approve what it proposes, let it run the rest.
Ask anything. Opal looks it up.
Ask in plain words, or use /checkins and /overdue.
Managing 10 or more units? See Opal and Playbooks running on your own properties.
Book a demoBring your own AI. SuiteOp comes with it.
Connect SuiteOp to Claude, ChatGPT, Cursor or any MCP app. Ask about reservations, tasks and upsells, or have your AI create and update them, always within what your role allows.
Use SuiteOp from Claude, ChatGPT or any MCP app.
Try asking
Safe by design
Plug your tools into Opal.
Linear, GitHub, Zapier or any MCP server become tools Opal can use and steps your Playbooks can run. Admins connect them once.
Linear, GitHub, Zapier or any MCP server, for Opal and Playbooks.
Opal files the bug report in Linear.
Opal opens an issue in your GitHub repo when you ask.
A Playbook triggers your Zap when a review lands.
Bring any remote MCP server. Its tools work in Opal and Playbooks.
Opal answers @mentions in Slack.
Start from best practices. Then make them yours.
Ready-made Playbooks. Turn one on, edit any step.
60+ triggers to start from
Opal works where your team does.
Slack, slash commands, voice, any language.
@Opal answers in your channels with live SuiteOp data.
Slash commands for daily answers, or hold to speak.
Guests get replies in their language, your team gets the recap.
AI checks each checklist photo and asks for a retake if something’s missing.
More in Field Operations
In Slack
@Opal answers in your channels with live SuiteOp data.
Shortcuts and voice
Slash commands for daily answers, or hold to speak.
Every language
Guests get replies in their language, your team gets the recap.
AI photo checks on turnovers
AI checks each checklist photo and asks for a retake if something’s missing.
Questions operators ask
How Opal works, what it can touch, and how to connect your own AI.
How Opal works and what it can touch.
Talk to our teamDoes Opal act without asking me?
Not in the app. When Opal wants to change something, like creating a task, issuing a door code or unlocking a door, it shows you a card to approve or reject first. Playbooks run on their own once you publish them, and the inbox agent only sends replies on its own if you set it to.
What can Opal see and do?
Exactly what the person using it can. Opal works within your role’s permissions across reservations, tasks, properties, devices, door codes, team, Portals, upsells and Playbooks, and every action it takes is logged.
Can I use SuiteOp from Claude or ChatGPT?
Yes. SuiteOp has a hosted MCP server, so you can connect Claude, ChatGPT, Cursor, VS Code, Claude Code or any app that supports remote MCP. You sign in with your SuiteOp login, approve the access, and the app can look things up and make changes within what your role allows.
Is the inbox agent included?
Guest messaging AI (recaps, drafted replies, proposed tasks and autonomous replies) is part of the Pro AI add-on. Opal in the app, Playbooks with AI steps and the MCP connection are part of the platform.
Which languages does Opal reply in?
Opal replies to each guest in the language they write in, and can translate any conversation for your team.
Does it replace my PMS?
No. SuiteOp connects to your PMS, messaging channels and smart devices, and Opal works across all of them from one place.
Give your team an agent that does the work.
Opal on your own properties, in 30 minutes.