SuiteOp Secures $3M Seed Funding to Transform Hospitality Operations Through Smart Automation

In an era where hospitality operators face unprecedented challenges, SuiteOp is doubling down on its mission to revolutionize how lodging businesses operate. We're thrilled to announce that we've secured $3 million in seed funding to accelerate our vision of creating the first truly unified Guest Operations Platform for the hospitality industry.

A Major Milestone Backed by Industry Experts

This funding round, led by ScOp Venture Capital with participation from Dream Capital and strategic angel investors including Kunal Shah (co-founder of ButterflyMX), Sudeep Singh (Founder of HealthArc), and Song Pak (former EVP at Revolution), represents a significant vote of confidence in our product-first approach.

What makes this partnership special? When we connected with ScOp, we weren't actively fundraising. As discussions evolved, we recognized a shared vision with investors who genuinely understand the operational complexities of modern hospitality businesses.

As Cormac O'Connor from ScOp notes: "The SuiteOp team built their platform to solve problems they experienced firsthand as operators—creating a level of operational cohesiveness that's unparalleled in the industry."

Why SuiteOp Matters Now More Than Ever

The hospitality landscape has fundamentally transformed. The gold rush days of short-term rentals have given way to a maturing market where:

• Revenue growth has plateaued while operational costs continue to climb
• Finding and retaining quality staff remains an enormous challenge
• Guest expectations have soared with travelers allocating up to a third of their budgets for experiences
• Smart technology adoption has created a paradox of disconnected systems rather than true automation

In this environment, operational excellence isn't just a competitive advantage—it's essential for survival. While many platforms were built for distribution first and added operational features as afterthoughts, SuiteOp was architected from day one with operations at its core.

A Platform Built By Operators, For Operators

SuiteOp emerged from real-world frustrations. While running Sosuite, our short-term rental business managing hundreds of units across Philadelphia, we encountered the same challenges facing operators today: fragmented technology stacks, disconnected workflows, and mounting operational headaches.

We built SuiteOp to solve these problems, creating a unified ecosystem that processes hundreds of real-time operational events every second and connects every aspect of hospitality operations:

• Smart device management with automations that actually deliver on their promise
• White-labeled guest portals generating over $55 per property monthly while reducing pre-stay inquiries by 46%
• Advanced guest screening that stays ahead of evolving digital fraud
• Intuitive task management connecting teams to guests precisely when needed
• Workflow automation that eliminates repetitive manual tasks

The market response has been overwhelming. Guests access our portal an average of 6 times before their stay even begins, and our platform has achieved a 95% win rate against competitors while maintaining zero customer churn despite industry headwinds.

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What's Next: Building the Future of Hospitality Operations

This funding will fuel our next phase of innovation, with particular focus on:

1. Advanced AI capabilities that predict and prevent operational issues before they impact guests
2. Enhanced automation workflows that free teams to focus on creating memorable experiences
3. Expanded market reach to help more operators thrive in today's challenging environment

Our vision? A world where property managers no longer drown in operational complexities. Where 4PM check-in time is just another hour of the day, not a stress-inducing crisis point. Where true operational excellence becomes accessible to hospitality businesses of all sizes.

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Industry Press Takes Notice

Our funding announcement and operational approach have captured attention across hospitality and technology media. Industry publications have highlighted SuiteOp's innovative solution to the operational challenges facing property managers today:

• PhocusWire: "SuiteOp is now used in other lodging businesses beyond short-term rentals, including boutique hotels and hybrid operations... The company said it sustained 15% month-over-month growth over the past year and experienced a fivefold increase in run rate."
• Hotel Technology News: "What differentiates SuiteOp from traditional property management systems is its focus on guest operations — not just task assignment or backend management, but also proactive communication, service coordination, and real-time feedback loops between staff and guests."
• 10-Minute Hotel: "SuiteOp simplifies critical lodging operations by combining IoT oversight and smart automation, white-labeled guest portals, guest screening, task management, and analytics into one cohesive workflow."
• Hotel Magazine (NZ): "Since launch, SuiteOp has supported tens of thousands of units across multiple markets, achieving fivefold growth in run rate over the past year, maintaining fifteen percent month-on-month growth, and reporting zero percent customer churn."
• Travel Daily News: "SuiteOp, a hospitality operations platform, raised $3 million in seed funding to enhance automation tools and expand market presence, addressing industry challenges like high operational costs and labor shortages."
• Hospitality Tech Today: "SuiteOp enters this environment with a value proposition that emphasizes usability, integration, and automation — qualities that are especially relevant to independent operators and regional brands that lack the technical teams to implement complex enterprise systems."
• Hotel Business: "SuiteOp secures $3 million in seed funding to revolutionize hospitality operations with AI-powered automation and unified guest management tools.RetryClaude can make mistakes. Please double-check responses."

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Join the Operational Revolution

The future of hospitality is operational, and SuiteOp is leading the transformation. Whether you're a property manager struggling with fragmented systems, a hotel operator looking to reduce labor costs, or a growing hospitality brand seeking operational efficiency, we're here to help.

We extend our deepest gratitude to our early customers who believed in us from day one, our dedicated team who brings our vision to life, and our new investment partners who are helping us accelerate our impact.

Want to see how SuiteOp can transform your operations? Book a demo today and discover why leading operators across the industry are switching to SuiteOp.

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The future is Suite...Op(s).

Jean-Emmanuel Losi & Simon Seroussi
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Co-founders, SuiteOp

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