Operations
Truvi + SuiteOp: Guest Screening and Damage Protection, Built In
SuiteOp works with Truvi to screen guests before check-in and cover approved bookings with up to $50,000 in damage protection. Offer it to guests as a damage waiver, keep the margin, and rely less on platform resolution centers.
Truvi · Connected · Live
WHAT SUITEOP DOES
Why SuiteOp + Truvi
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SUITEOP + TRUVI
SuiteOp
Screening Built Into Pre-Check-In
Add a Screen & Protect step to pre-check-in. Truvi screens every guest, or only guests who buy your damage waiver, so screening runs without slowing the booking down.
SuiteOp
Up to $50,000 in Protection
Approved bookings are covered at the protection level you pick. Choose per-booking, per-night, or automatic pricing, and see your exact cost before you save the rule.
SuiteOp
A New Revenue Line
Charge guests a damage waiver and keep the difference. For example, a $50 waiver on $50,000 of coverage leaves about $22 of margin per booking.
- Guest screening
- Up to $50,000 coverage
- Damage waiver revenue
- Set up in pre-check-in
FAQ
Questions about SuiteOp + Truvi
Can't find the answer? A specialist will walk you through it on a call.
Talk to salesDoes SuiteOp work with Truvi?
Yes. SuiteOp integrates with Truvi for guest screening and damage protection. You add a Screen & Protect step to pre-check-in, and approved bookings are covered up to the protection level you choose.
Is Truvi travel insurance for guests?
No. Truvi protects your property against guest damage. It is not trip-cancellation or medical travel insurance for the guest.
Can I charge guests for it?
Yes. Most hosts offer it as a damage waiver in the guest portal and keep the difference between the waiver price and the Truvi fee.
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