AI-Powered Identity Checks
Quickly verify guests by matching IDs with real-time selfies, ensuring the person booking is the person staying.
Guest Verification
SuiteVerify: Advanced Guest Verification
SuiteVerify uses AI-power to remotely authenticate guest identities, ensuring secure and verified stays every time.
Guest Verification
Category
LIVE
Status
How does SuiteOp integrate with SuiteVerify?
Enhance Stay Security
Capture security deposits and pose pre-stay questions, adding an extra layer of security and guest insight.
Streamlined Guest Onboarding
SuiteVerify simplifies the verification process, creating a smooth and trustworthy guest onboarding experience.
Answers to your SuiteVerify questions
What is SuiteVerify?
SuiteVerify is SuiteOp's guest verification. It collects information from guests before their stay, verifies their identity with AI, collects agreement signatures and handles security deposits, all inside the guest portal.
How does SuiteVerify check a guest's identity?
The Identity Check step compares the guest's ID with a selfie using AI, then compares the details on the ID with the reservation. Anything that raises a flag is marked for manual review.
Can SuiteVerify take a security deposit?
Yes. A Security Deposit step authorizes an amount you choose on the guest's payment method, through a Stripe account connected to SuiteOp.
Can I use different verification steps for different bookings?
Yes. Each verification rule can include or exclude booking sources, so direct bookers and OTA guests can get different steps, and returning guests can be excluded. You can also add a step to a single reservation.
Can SuiteVerify ask guests extra questions before arrival?
Yes. The Additional Questions step shows your own questions in the guest portal, and answers can flag a reservation for review, notify your team or feature related upsells.
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