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Resly x SuiteOp Integration Now Live
The Resly x SuiteOp integration connects your PMS to guest operations — automating workflows, smart device access, guest portals, upsells, and task management from the moment a reservation is confirmed.
Introducing the Resly x SuiteOp Integration: Your operations are about to run themselves
We're excited to announce the Resly x SuiteOp integration - a direct connection between Resly's property management platform and SuiteOp's guest operations suite.
Managing a property portfolio means juggling a dozen systems that don't talk to each other. A reservation updates in your PMS, but housekeeping doesn't know. A guest checks out, but the smart lock still has active codes. Your team is stuck bridging the gap manually.
That ends today.
Reservation data from Resly flows into SuiteOp automatically, eliminating the manual handoffs that slow your team down and create friction for your guests.
What changes the moment you connect:
Reservations trigger your workflows automatically.
The moment a booking is confirmed in Resly, SuiteOp puts your automations in motion - preparing the guest portal, spinning up task assignments, and activating the right device access. No manual entry. No lag. No dropped tasks.
Smart devices open and close on schedule.
Access codes are generated and revoked automatically around check-in and check-out times, tied directly to reservations in Resly and managed through SuiteOp. Less manual work, fewer security gaps, smoother arrivals. Guests verify, check in, and select damage waivers through a branded portal. SuiteOp's guest portal - including identity verification, self-check-in, and damage waiver collection - draws from live Resly reservation data, so everything guests see is accurate to their actual booking. Properties are protected before a guest even walks through the door.
Upsells are presented at the right moment.
SuiteOp's guest portal surfaces upgrades and experience packages at key points in the guest journey - turning the pre-arrival window into a revenue opportunity without any manual effort from your team.
Task management runs on live booking data.
Housekeeping and maintenance tasks are created and assigned based on real reservation events from Resly. Your team works from live data - no more manual cross-referencing between systems.
Why we built this together:
The best hospitality tech stacks don't just connect - they compound. Every automation you set up once pays off on every future reservation. Resly and SuiteOp were both built with that philosophy, and this integration is the result of aligning on a shared goal: fewer manual touches between booking and checkout, and a better experience for guests at every step.
SuiteOp clients see an average of 7x ROI on the platform - driven by time saved on operations, incremental upsell revenue, and reduced liability through guest verification and damage waivers. Connecting that with Resly puts that ROI engine on autopilot from the moment a reservation lands.
Ready to get started?
New to SuiteOp? Book a demo at suiteop.com/demo and see exactly how it plugs into your Resly setup.
Frequently asked questions
What is the Resly x SuiteOp integration?
It is a direct connection between Resly's property management platform and SuiteOp. Reservation data from Resly flows into SuiteOp automatically, so a confirmed booking can prepare the guest portal, create housekeeping and maintenance tasks and set up smart lock access without manual entry. Guests verify, check in and select damage waivers through a branded portal that draws on their live Resly reservation.
How do I connect Resly to SuiteOp?
In Resly, open Integrations > SuiteOp, click Activate Integration, then Generate API Key, and note the account ID shown next to the key. In SuiteOp, open Settings > Integrations, choose Resly, enter the Resly account ID and paste the API key, then click Connect. Finally, import your listings and map them to SuiteOp properties. Use a key generated from Resly's SuiteOp integration, because a key created elsewhere in Resly may lack access SuiteOp needs.
What syncs from Resly to SuiteOp?
Reservations and listings come from Resly, and guest conversations sync into SuiteOp's Inbox. A booking on a Resly combination room, one that stands for two or more real rooms, becomes one reservation per real room in SuiteOp, each with its own tasks; the rooms share the booking's door code.
What can SuiteOp send back to Resly?
From the Resly account's Push Controls, SuiteOp can write back your Inbox replies as messages, the booking's door code, and the room's cleaning status on Resly's housekeeping board. The cleaning status push is off until you turn it on.
How are smart lock codes handled for Resly bookings?
Access codes are tied to the reservation. SuiteOp schedules each guest's code, installs it on the lock ahead of arrival, and the code starts working at check-in; its access window ends at check-out. If a reservation's dates change, SuiteOp sets its codes up again for the new dates, and the door code can be pushed back to the booking in Resly.
I connected Resly to SuiteOp before the direct connection. What changes?
Organizations that connected Resly earlier did so through Calry, and that connection now appears as Resly (Legacy). You can't add a direct Resly connection while a Legacy account is connected, so upgrade the Legacy account to the direct connection instead.
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