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PMS & channels

RMS Cloud + SuiteOp: Front Office and Housekeeping Aligned

RMS Cloud powers your front office, and its properties, rooms and reservations sync into SuiteOp live. SuiteOp sends door codes, arrival and departure status, guest contact details and room clean status back to RMS, so your front office and your team on the ground work from the same picture.

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Official RMS Cloud API · Live

Category
PMS & channels
Status
Live

WHAT SUITEOP ADDS

Why SuiteOp + RMS Cloud

Access That Expires on Time

SuiteOp creates each guest's door code in RMS with its expiry, and can revoke it when needed. Your team sees every guest code right in RMS.

Arrivals and Departures, Up to Date

SuiteOp marks guests as arrived or departed and writes arrival and departure times and room clean status to RMS. Front office and housekeeping see the same status for every room.

Details Where Your Team Looks

SuiteOp places the guest's portal link and other values in the RMS fields you choose. Your front office finds these details where it already looks.

WHAT SYNCS

What moves between RMS Cloud and SuiteOp

Bookings and changes come in from RMS Cloud, and SuiteOp writes the results back.

From RMS Cloud into SuiteOp

  • Properties
  • Rooms
  • Reservations
  • Guest details
  • Housekeeping status
  • Existing door codes

From SuiteOp back to RMS Cloud

  • Door code with expiry
  • Arrived and departed status
  • Portal link and custom fields
  • Arrival and departure times
  • Guest contact details
  • Room clean status
  • Official RMS Cloud API
  • Door codes with expiry
  • Arrival and departure status
  • Room clean status sync

WHAT IT LOOKS LIKE

SuiteOp and RMS Cloud in practice

In RMS Cloud

An RMS access record tagged "SuiteOp" with the guest's door code and its expiry.

Our team sets this up with you. Ask RMS to activate the Guest Services module for partner SuiteOp and issue a Client ID and web service password, and we connect them to SuiteOp.

SuiteOp + RMS Cloud

Better together.

See SuiteOp working with RMS Cloud.

FAQ

Questions about SuiteOp + RMS Cloud

Can't find the answer? A specialist will walk you through it on a call.

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Does SuiteOp integrate with RMS Cloud?

Yes. SuiteOp connects directly to RMS Cloud, imports your properties, rooms, reservations, guest details and housekeeping, and updates live.

Where do SuiteOp values show up in RMS?

In the RMS user-defined fields you choose (userDefined1 to userDefined15). Door codes are tagged "SuiteOp".

What does SuiteOp do with my RMS reservations?

Each reservation gets a guest portal with ID verification, a rental agreement, deposit, fees and upsells. With connected smart locks, SuiteOp creates a door code for the stay, and cleaning tasks are scheduled from every check-in and check-out.

Can I connect more than one RMS account?

Yes.

How do I connect RMS Cloud to SuiteOp?

Our team sets it up with you. Ask RMS to activate the Guest Services module for partner SuiteOp and issue a Client ID and web service password, and we connect them to SuiteOp.

Live in weeks, not months

The future of hospitality operations starts with SuiteOp.

See how operators verify every guest, automate every turnover and grow revenue per stay, all from one platform. We'll tailor the walkthrough to your portfolio.

  • Built for 10 to 10,000 units
  • Tailored to your portfolio
  • Free migration from your current tool