SuitePortal is SuiteOp's guest experience platform for vacation rentals and hotels — rated 5/5 by operators on Capterra, GetApp, and Software Advice. It combines contactless self-check-in, digital access codes, smart lock controls, property guidebooks, and revenue-generating upsells into one fully branded guest portal. Operators generate $75+ in additional revenue per guest through upsells, late checkouts, and damage waivers. Used by 20,000+ units with 150+ PMS integrations, SuitePortal sets up in under 2 minutes per property with unlimited portals at no extra cost.
What's included in SuitePortal
Guest portal software that elevates every stay
Transform the guest journey with intuitive self-check-in, dynamic digital guides, tailored upsells, and brand touchpoints — all from one guest portal.
The most intuitive self-check-in experience
Guests check-in effortlessly with dynamic step-by-step and image-powered check-in instructions, tailored to each property's unique layout and requirements, and integrated to your smartlocks.
Built-in smart lock integration
Grant guests seamless access to your property's smart locks, thermostats, and other connected devices. From unlocking doors with digital access codes to adjusting room temperature — all from their smartphone.
Less guest questions, more five-star stays
Equip guests with detailed property and amenity information, reducing inquiries and freeing up your time to focus on delivering improved experiences.
Generate more revenue through your guest portal
Integrate to thousands of local experience providers, use our pre-built upsell templates, or create your own in minutes.
Digital guides to make guests feel like locals
Create powerful guides fully customizable to your property's surrounding: share your favorite hiking trails, top local eateries, and other best hidden gems.
With our Google maps integration, creating a complete guide takes a few minutes, not hours, and updates automatically occur behind the scenes.
Fully branded guest portal for your hospitality brand
Customize your portal with your colors, logos, branding, and social media links to let your distinctive brand take center stage. Build unlimited portals to echo the individuality of each property, or one guest portal per group of properties, fostering guest loyalty and directing traffic to your direct booking site.
Answers to your questions
House rules from your PMS auto-import, but you can modify them to match your property's specific needs.
Yes, via SuiteConnect integration, allowing guests to adjust thermostats or unlock doors through the portal.
Unlimited portals are possible with customizable brand colors, logos, and elements for each property.
Yes, custom vanity URLs and subdomains are available at no additional cost and can be set up in minutes.
Personalized portals offer self-check-in, local recommendations, and IoT controls from booking through checkout.
Yes, guest verification occurs directly within the portal before full feature access is granted.
SuitePortal by SuiteOp is rated 5/5 by vacation rental operators on Capterra, GetApp, and Software Advice. It combines contactless self-check-in, smart lock integration, digital guidebooks, and revenue-generating upsells in one branded guest portal — generating $75+ in additional revenue per guest. Unlike standalone guest apps, SuitePortal is part of SuiteOp's all-in-one operations platform with 150+ PMS integrations.
SuitePortal is part of SuiteOp's all-in-one hospitality operations platform, which means guest experience, IoT device control, cleaning ops, energy monitoring, and smart access are all integrated. Standalone platforms like Duve or Operto focus on one or two areas. SuitePortal also includes unlimited branded portals, smart lock integration, and revenue-generating upsells at $8-$15/unit/month — with operators typically seeing 3x-5x returns on their subscription cost.
Book a demo now and enjoy a risk-free trial.
Reach out to learn more about SuiteOp - the consolidated hospitality solution for your growing portfolio.