Conduit's conversational AI handles guest inquiries, review recovery, and operational alerts across SMS, voice, and chat so your team focuses on exceptions.
SuiteOp fires real-time webhooks from hundreds of reservation events, and Conduit's AI acts on them. Low check-in review? Conduit reaches out to recover it. Guest hasn't opened their portal? Conduit follows up. Lock code changed? Conduit notifies the guest before they're standing at the door.
Conduit's AI handles routine questions, access issues, and mid-stay requests across every channel 24/7. It only escalates the cases that actually need a human, so your team stops drowning in repetitive messages and starts focusing on the work that moves the business forward.
Low device battery, incomplete guest verification, maintenance flags. SuiteOp detects the issue and Conduit handles the communication, whether that's messaging a guest, texting your maintenance team, or confirming a task was created. Your team only sees the cases that need a human.
