Política de cookies
SuiteOp Inc

This Cookie Policy explains how SuiteOp Inc. ("SuiteOp", "we", "us", or "our") uses cookies and similar tracking technologies on our website suiteop.com (the "Website").

The consent model we apply depends on your location. In GDPR-regulated regions (EU/EEA/UK) we operate on an opt-in basis — non-essential cookies are only set after you explicitly consent via our cookie banner. In other regions, non-essential cookies are active by default but you can opt out at any time. You can manage your preferences at any time using the button below.

Manage Cookie Preferences

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners.

Types of cookies we use:

• Session Cookies: Temporary cookies that expire when you close your browser.
• Persistent Cookies: Cookies that remain on your device for a set period or until you delete them.
• First-Party Cookies: Set by SuiteOp directly.
• Third-Party Cookies: Set by third-party services we use (e.g., analytics providers, marketing tools).

2. Cookies We Use

The following tables detail every cookie set on suiteop.com, grouped by purpose. Only essential cookies are active by default — all others require your consent.

2.1 Essential Cookies (Strictly Necessary)

These cookies are required for the Website to function and cannot be disabled. They handle security, consent storage, and form protection.

2.2 Analytics Cookies (Performance)

These cookies help us understand how visitors interact with our Website by collecting usage data. They are loaded via Google Tag Manager and Ahrefs Analytics, and only activate after you consent.

Ahrefs Analytics is a privacy-focused web analytics tool that collects anonymized pageview and referral data. It does not use cookies and does not track individual users across sessions.

Data collected: Page views, time on site, bounce rate, device type, browser type, referring site, and user interactions (anonymized where possible).

2.3 Marketing & Advertising Cookies

These cookies are used to deliver relevant communications, track campaign performance, and manage customer engagement. They are only set after you consent.

HubSpot (Marketing Automation & CRM)

Rewardful (Affiliate Tracking)

LinkedIn Insight Tag (B2B Retargeting)

Instantly / RB2B (Website Visitor Identification)

This service identifies the businesses and people who visit our Website so our sales team can follow up with them. It runs only for visitors outside the European Union, the European Economic Area and the United Kingdom, and it is never loaded for visitors in those regions. Your region is based on the country of your IP address. Outside those regions marketing cookies are on by default, and you can turn it off at any time under Cookie Settings in the footer.

To identify visitors, it looks up the approximate location of your IP address and matches browser identifiers with identity partners, including LiveIntent, which it loads. It also reads the HubSpot visitor cookie (hubspotutk) and keeps a copy in its own cookie (_reb2butk). It stores _reb2buid, _reb2butk and _li_duid in your browser's local storage. If you turn marketing cookies off, we delete its cookies and local storage and reload the page so it stops running.

Google Ads (via Google Tag Manager)

Google Tag Manager may load additional Google Ads and conversion tracking tags based on our GTM configuration. These may set cookies such as:

2.4 Functionality Cookies

These cookies enable enhanced functionality and personalization, primarily our live chat support widget. They are only set after you consent.

Intercom (Live Chat & Support)

3. Your Cookie Choices

3.1 Cookie Consent Banner

When you first visit our Website, you will see a cookie consent banner. You can:

• Accept All: Consent to all cookies (Essential, Analytics, Marketing, Functional).
• Reject All: Only allow Essential cookies.
• Customise: Choose which categories of cookies to accept.

Your preferences are stored in the cc_cookie cookie and respected across sessions. You can change your preferences at any time:

Manage Cookie Preferences

When you withdraw consent for a cookie category, we automatically clear the associated cookies from your browser.

3.2 Browser Settings

Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Block all cookies (note: this may break website functionality)

Browser-specific instructions:

• Chrome: support.google.com/chrome/answer/95647
• Firefox: support.mozilla.org/kb/enhanced-tracking-protection-firefox-desktop
• Safari: support.apple.com/guide/safari/manage-cookies-sfri11471
• Edge: support.microsoft.com/microsoft-edge/delete-cookies

3.3 Opting Out of Third-Party Cookies

Google Analytics: Install the Google Analytics Opt-Out Browser Add-on.

Google Ads: Manage ad personalisation at adssettings.google.com.

Do Not Track (DNT): We respect the cookie preferences you set via our cookie banner. However, there is currently no industry standard for responding to browser DNT signals.

4. Cookies and Personal Data (GDPR)

4.1 Legal Basis for Cookie Use

• Essential Cookies: Legitimate interest (necessary for the website to function and provide security).
• Analytics Cookies: Consent (opt-in via cookie banner).
• Marketing Cookies: Explicit consent (opt-in via cookie banner).
• Functionality Cookies: Consent (opt-in via cookie banner).

4.2 Data Retention

• Cookie data is retained for the duration specified in the tables above.
• Google Analytics data is automatically anonymized and retained for up to 14 months (our configured retention period).
• HubSpot marketing data is retained according to HubSpot's privacy policy.

4.3 Your Rights

Under GDPR, you have the right to:

• Withdraw consent to non-essential cookies at any time.
• Request access to data collected via cookies.
• Request deletion of cookie-related data.
• Object to processing based on legitimate interest.

To exercise these rights, contact us at support@suiteop.com.

5. Third-Party Cookie Providers

The following third-party services may set cookies when you visit our Website:

6. Other Tracking Technologies

In addition to cookies, we may use:

• Local Storage / Session Storage: Used to store application state and consent preferences in your browser. Subject to the same consent rules as cookies.
• Web Beacons / Pixels: Small transparent images used to track email opens in transactional emails (via Sendgrid) and measure ad conversions.

These technologies are subject to the same consent principles as cookies outlined in this Policy.

7. Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices, technologies, or legal requirements. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this page.
• Increment the consent revision number, which will prompt you to re-consent.
• Notify you via a prominent notice on our Website if required by law.

8. Contact Us

If you have questions about our use of cookies, please contact us:

• Email: support@suiteop.com
• Address: 2093 Philadelphia Pike, #5055, Claymont, DE 19703

For more information about how we handle your personal data, please see our Privacy Policy.