Cookie Policy
SuiteOp Inc
Last Updated: March 1, 2026
This Cookie Policy explains how SuiteOp Inc. ("SuiteOp", "we", "us", or "our") uses cookies and similar tracking technologies on our website suiteop.com (the "Website").
The consent model we apply depends on your location. In GDPR-regulated regions (EU/EEA/UK) we operate on an opt-in basis — non-essential cookies are only set after you explicitly consent via our cookie banner. In other regions, non-essential cookies are active by default but you can opt out at any time. You can manage your preferences at any time using the button below.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners.
Types of cookies we use:
- Session Cookies: Temporary cookies that expire when you close your browser.
- Persistent Cookies: Cookies that remain on your device for a set period or until you delete them.
- First-Party Cookies: Set by SuiteOp directly.
- Third-Party Cookies: Set by third-party services we use (e.g., analytics providers, marketing tools).
2. Cookies We Use
The following tables detail every cookie set on suiteop.com, grouped by purpose. Only essential cookies are active by default — all others require your consent.
2.1 Essential Cookies (Strictly Necessary)
These cookies are required for the Website to function and cannot be disabled. They handle security, consent storage, and form protection.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
cc_cookie | SuiteOp | Stores your cookie consent preferences | 1 year |
cf_clearance | Cloudflare | Bot detection and DDoS protection | 1 year |
__cf_bm | Cloudflare | Bot management and rate limiting | 30 minutes |
_cfuvid | Cloudflare | Unique visitor identifier for security challenges | Session |
cf_turnstile_* | Cloudflare | CAPTCHA-free form protection (Turnstile widget) | Session |
2.2 Analytics Cookies (Performance)
These cookies help us understand how visitors interact with our Website by collecting usage data. They are loaded via Google Tag Manager and Ahrefs Analytics, and only activate after you consent.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
_ga | Google Analytics | Distinguishes unique users | 2 years |
_ga_* | Google Analytics | Stores session state for a specific GA4 property | 2 years |
_gid | Google Analytics | Distinguishes users within a 24-hour window | 24 hours |
_gcl_au | Google Ads | Stores conversion data for Google Ads campaigns | 90 days |
ph_* | PostHog | Product analytics, session replay, and event tracking | 12 months |
Ahrefs Analytics is a privacy-focused web analytics tool that collects anonymized pageview and referral data. It does not use cookies and does not track individual users across sessions.
Data collected: Page views, time on site, bounce rate, device type, browser type, referring site, and user interactions (anonymized where possible).
2.3 Marketing & Advertising Cookies
These cookies are used to deliver relevant communications, track campaign performance, and manage customer engagement. They are only set after you consent.
HubSpot (Marketing Automation & CRM)
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
__hstc | HubSpot | Tracks visitors across sessions for attribution | 6 months |
hubspotutk | HubSpot | Tracks visitor identity for form submissions | 6 months |
__hssc | HubSpot | Tracks session count and duration | 30 minutes |
__hssrc | HubSpot | Detects if the visitor restarted their browser | Session |
_hjSessionUser* | Hotjar (via HubSpot) | Session user ID for heatmaps and behavior analytics | 1 year |
Rewardful (Affiliate Tracking)
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
rewardful_referral | Rewardful | Tracks affiliate referral source for commission attribution | 60 days |
LinkedIn Insight Tag (B2B Retargeting)
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
li_fat_id | First-party ad tracking identifier | 30 days | |
li_sugr | Browser identifier for ad targeting | 90 days | |
UserMatchHistory | Ad audience matching | 30 days | |
AnalyticsSyncHistory | Analytics ID syncing across LinkedIn services | 30 days | |
ln_or | Origin tracking for referral attribution | 1 day | |
bcookie | Browser identifier (third-party, set on linkedin.com) | 1 year | |
lidc | Data centre routing (third-party, set on linkedin.com) | 24 hours |
Google Ads (via Google Tag Manager)
Google Tag Manager may load additional Google Ads and conversion tracking tags based on our GTM configuration. These may set cookies such as:
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
_gcl_* | Google Ads | Google click identifiers for conversion tracking | 90 days |
IDE | DoubleClick (Google) | Ad serving and retargeting across Google Display Network | 13 months |
2.4 Functionality Cookies
These cookies enable enhanced functionality and personalization, primarily our live chat support widget. They are only set after you consent.
Intercom (Live Chat & Support)
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
intercom-id-* | Intercom | User identifier for persistent chat history | 9 months |
intercom-device-id-* | Intercom | Device identifier for the messaging widget | 9 months |
intercom-session-* | Intercom | Active chat session management | 7 days |
3. Your Cookie Choices
3.1 Cookie Consent Banner
When you first visit our Website, you will see a cookie consent banner. You can:
- Accept All: Consent to all cookies (Essential, Analytics, Marketing, Functional).
- Reject All: Only allow Essential cookies.
- Customise: Choose which categories of cookies to accept.
Your preferences are stored in the cc_cookie cookie and respected across
sessions. You can change your preferences at any time:
When you withdraw consent for a cookie category, we automatically clear the associated cookies from your browser.
3.2 Browser Settings
Most browsers allow you to:
- View and delete cookies
- Block third-party cookies
- Block all cookies (note: this may break website functionality)
Browser-specific instructions:
- Chrome: support.google.com/chrome/answer/95647
- Firefox: support.mozilla.org/kb/enhanced-tracking-protection-firefox-desktop
- Safari: support.apple.com/guide/safari/manage-cookies-sfri11471
- Edge: support.microsoft.com/microsoft-edge/delete-cookies
3.3 Opting Out of Third-Party Cookies
Google Analytics: Install the Google Analytics Opt-Out Browser Add-on.
Google Ads: Manage ad personalisation at adssettings.google.com.
Do Not Track (DNT): We respect the cookie preferences you set via our cookie banner. However, there is currently no industry standard for responding to browser DNT signals.
4. Cookies and Personal Data (GDPR)
4.1 Legal Basis for Cookie Use
- Essential Cookies: Legitimate interest (necessary for the website to function and provide security).
- Analytics Cookies: Consent (opt-in via cookie banner).
- Marketing Cookies: Explicit consent (opt-in via cookie banner).
- Functionality Cookies: Consent (opt-in via cookie banner).
4.2 Data Retention
- Cookie data is retained for the duration specified in the tables above.
- Google Analytics data is automatically anonymized and retained for up to 14 months (our configured retention period).
- HubSpot marketing data is retained according to HubSpot's privacy policy.
4.3 Your Rights
Under GDPR, you have the right to:
- Withdraw consent to non-essential cookies at any time.
- Request access to data collected via cookies.
- Request deletion of cookie-related data.
- Object to processing based on legitimate interest.
To exercise these rights, contact us at [email protected].
5. Third-Party Cookie Providers
The following third-party services may set cookies when you visit our Website:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Cloudflare | CDN, security, bot protection, Turnstile | cloudflare.com/privacypolicy |
| Google Analytics | Website analytics (via GTM) | policies.google.com/privacy |
| Google Ads | Advertising and conversion tracking (via GTM) | policies.google.com/technologies/ads |
| Ahrefs | Privacy-focused web analytics | ahrefs.com/privacy-policy |
| PostHog | Product analytics and session replay | posthog.com/privacy |
| HubSpot | Marketing automation and CRM | legal.hubspot.com/privacy-policy |
| Rewardful | Affiliate referral tracking | rewardful.com/privacy |
| Intercom | Live chat and customer support | intercom.com/legal/privacy |
6. Other Tracking Technologies
In addition to cookies, we may use:
- Local Storage / Session Storage: Used to store application state and consent preferences in your browser. Subject to the same consent rules as cookies.
- Web Beacons / Pixels: Small transparent images used to track email opens in transactional emails (via Sendgrid) and measure ad conversions.
These technologies are subject to the same consent principles as cookies outlined in this Policy.
7. Updates to This Policy
We may update this Cookie Policy to reflect changes in our practices, technologies, or legal requirements. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this page.
- Increment the consent revision number, which will prompt you to re-consent.
- Notify you via a prominent notice on our Website if required by law.
8. Contact Us
If you have questions about our use of cookies, please contact us:
- Email: [email protected]
- Address: 2093 Philadelphia Pike, #5505, Claymont, DE 19703
For more information about how we handle your personal data, please see our Privacy Policy.