SuiteOp Partners with Cloudbeds to Revolutionize Hotel Operations Through Smart Automation

The hospitality industry is experiencing a transformation. Hotels and lodging operators are increasingly looking for ways to deliver exceptional guest experiences while streamlining operations and reducing costs. Today, we're excited to announce our partnership with Cloudbeds, a leading hotel management platform, to bring real-time automation and guest-level control to properties worldwide.

Beyond Simple Device Connectivity: True Operational Automation

This isn't just another integration that connects a few smart devices. The SuiteOp-Cloudbeds partnership creates a responsive operational ecosystem where every smart device, from locks to thermostats to sensors, acts intelligently based on real-time guest activity and customizable triggers.

When a booking is confirmed in Cloudbeds, SuiteOp immediately initiates a series of intelligent automations:

• Personalized door codes are generated and scheduled for activation
• Thermostats adjust to preset welcome temperatures before guest arrival
• Devices switch to eco-mode automatically at checkout to reduce energy consumption
• Custom workflows respond to both guest behavior and device status

The result? Operations that run themselves, reducing manual tasks while ensuring consistent service delivery at scale.

Intelligent Workflow Engine That Responds in Real-Time

What makes this partnership powerful is the sophisticated workflow engine that goes beyond basic automation. Operators can define custom responses to virtually any trigger:

Device Monitoring: If a thermostat fails to connect or a door lock experiences issues, SuiteOp instantly creates a task for the appropriate team member, ensuring problems are addressed quickly and efficiently.

Guest-Triggered Actions: When guests interact with devices through their portal, the system can respond with complementary actions – adjusting lighting when temperature changes, or activating privacy settings across multiple devices with a single tap.

Operational Intelligence: Task updates and device data flow back into Cloudbeds, creating a two-way flow of operational intelligence that aligns front-of-house and back-of-house systems in one connected ecosystem.

Transforming the Guest Experience

Guests no longer need to download apps or navigate complex hotel room controls. Through SuiteOp's intuitive, white-labeled web portal, they gain immediate access to:

• Smart device control from arrival to departure
• Digital guidebooks with local recommendations and hotel information
• Stay enhancements and upsell opportunities
• Environmental controls for temperature, lighting, and privacy settings

All of this is delivered through a mobile-optimized interface that provides the polished, seamless experience guests expect from modern hospitality.

The Business Impact: Smarter Operations, Lower Costs

The integration delivers measurable business benefits:

Operational Efficiency: Automated workflows eliminate routine manual tasks, allowing staff to focus on high-value guest interactions rather than device management.

Energy Savings: Smart scheduling and eco-mode automations significantly reduce utility costs by ensuring devices operate efficiently based on actual occupancy.

Enhanced Guest Satisfaction: Seamless device control and immediate issue resolution create memorable experiences that drive positive reviews and repeat bookings.

Scalable Growth: As properties expand, the automation scales with them, maintaining service quality without proportionally increasing operational overhead.

Industry-Leading Partnership

"This integration turns workflows into infrastructure," said Simon Seroussi, Co-Founder of SuiteOp. "It's not about connecting devices; it's about automating the operational backbone of a property. Every door unlock, thermostat change, or alert triggers an action that saves time, reduces errors, and improves the guest experience. That's the difference: real automation that does the work, not just tracks it."

Sebastien Leitner, VP of Partnerships at Cloudbeds, emphasized the practical value: "For hoteliers everywhere, the powerful partnership between SuiteOp and Cloudbeds embraces true value-add service, helping hoteliers scale and engage with guests more efficiently. By turning the guest data they already trust into real-time room automation, it saves staff time, trims energy costs, and gives guests seamless control."

Looking Ahead: The Future of Hotel Operations

This partnership represents a significant step toward the future of hospitality operations – where technology works invisibly in the background to create exceptional experiences while driving operational efficiency. Hotels using Cloudbeds can now access enterprise-level automation capabilities that were previously available only to the largest hospitality brands.

As the industry continues to face labor challenges and rising operational costs, solutions like this integration become not just competitive advantages, but operational necessities for sustainable growth.

Ready to transform your hotel operations? Learn more about the SuiteOp-Cloudbeds integration or schedule a demo to see how automation can revolutionize your property management.

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