Depending on the service you'd like to suggest, here’s a sample of how you can feature an upsell in the Additional Guest Questions section:
Sample Offer: Airport Transportation
You can feature an upsell in the Additional Questions section under Verify in SuiteOp. Follow these steps to connect it:
Log in to Your SuiteOp Portal
Access your SuiteOp account and navigate to the Portal.
Navigate to the Portal > Verify Section
Go to the Verify section within the portal.
Go to Additional Questions
Once in the Verify section, find and select the Additional Questions option.
Select the Relevant Question
Choose or create the relevant question you want to ask your guests, like:
"Are you traveling locally or overseas?"
Enter Guest Selections Options
Provide two options for the guest:
Locally
Overseas
Activate the Airport Transfer Option for Overseas Guests
If the guest selects Overseas, this will activate the feature upsell
Select the upsells for Airport Shuttle
Assign to the Portal
After entering the selections and activating the feature upsell, the final step is to assign the question to the portal. This will ensure that the question and upsell options are visible to guests during their booking process.
No need to manually save, as SuiteOp will auto-save your settings.
Upsell: Featuring an Offer in Additional Guest Questions
If the specific upsell that you wish to offer is not added in Portal > Upsell, follow these steps to add it:
Go to Portal > Upsell
Click "Add New"
Select "Viator" as the provider
Choose the city where the service is available
Filter by Airport & Hotel Transfers
📌 This is just a sample. Be sure to adjust the upsell type based on what you wish to offer.
Once they select Overseas, the upsell will then show on their portal as a featured add-ons
