It's important to manage each of your SuiteOp users' permissions in the platform and access to properties through smartlocks. This can be done in your Organization User settings. We make it easy to customize permissions for your needs. Learn how with the steps below.
What is Access vs Permission for a user?
Access: "Access" indicates what properties the user will have an access code for. This is based on the Group level. If you need to break user access out to be more specific, we recommend redefining your property groups to match this need. Be aware of any Group level assignments or instructions before making changes to groups.
Permissions: "Permissions" indicate which modules within SuiteOp the user will have access to. There are some pre-set user roles that dictate certain permissions. Admin roles hold certain edit access that customized permissions do not.
How to create or change user access & permissions
Follow the steps below to make updates to user access & permissions or add a new user with the correct level of access & permissions.
Go Organization > Users in the navigation
Either select an existing user or + Add user
After adding General information like email and name there will be two tabs Access and Permissions
Assign property group access in the Access Tab
Add users property groups, these are the properties the user will have access to. You also have the option here to add users to user groups here.
Assign permissions in the Permissions Tab
In the Permissions tab select the user's role, this will be Standard by default for new users. The user roles automatically update the permissions below for each module, but you are able to customize these by checking & unchecking the boxes.
Select Update or + Add user to save access and permissions
What are User groups?
User groups are currently available as a tagging system to organize users and create filters on your Users page. Note that user group functionalities are still being built out.