SuiteOp dynamically compares the guest's ID with their selfie. We employ state-of-the-art AI models to match the selfie with the ID. Following this, SuiteOp compares the details from the guest's ID with the reservation. Any flags raised during this process will be marked for manual review.
Step 1 - Create a new verification rule
Navigate to the SuiteOp portal configuration page and select the "Verify" tab.
Click "New" and choose "Identity Check" from the dropdown options.
"Identity Check" will be added to your Verification Rule List.
Step 2 - Configure the verification rule
Provide a nickname for the "Identity Check" rule. This nickname will only be visible to your team in SuiteOp and will help you manage different verification rules efficiently if you create multiple rules in the future.
Choose the booking sources to include or exclude for this verification rule. This allows you to create distinct rental rules for different sources. For example, you can set up separate rules for direct bookers compared to specific OTA bookers.
You can also choose whether to exclude returning guests from having to complete this rule.
Step 3 - Assign and activate verification rule
Assign the verification rule to one or multiple portals. Head back to the top of the page, and change its status to ACTIVE to display it on the portal
⚠️ Once you activate the verification rule, it will become visible to all guests who meet the criteria you have configured.