This feature allows you to gather guest details for marketing purposes, enables guests to confirm their information, and provides other useful data for their stay.
Step 1 - Create a new verification rule
Navigate to the SuiteOp portal configuration page and select the "Verify" tab.
Click "New" and choose "Your Details" from the dropdown options.
"Your Details" will be added to your Verification Rule List.
Step 2 - Configure the verification rule
Provide a nickname for the "Your Details" rule. This nickname will only be visible to your team in SuiteOp and will help you manage different verification rules efficiently if you create multiple rules in the future.
Choose the booking sources to include or exclude for this verification rule. This allows you to create distinct rental rules for different sources. For example, you can set up separate rules for direct bookers compared to specific OTA bookers.
You can also choose whether to exclude returning guests from having to complete this rule.
Step 3 - Email Consent and request ETA/ETD
Switch on the button to activate email consent. This action will incorporate a checkbox into the guest portal, allowing guests to provide consent for marketing purposes. This step is crucial for complying with the European GDPR, which mandates obtaining consent before sending marketing materials.
Enable the button for "Request ETA" for arrival and departure. This will enable you to capture arrival and departure details from guests.
Step 4 - Assign and activate the verification rule
Assign the verification rule to one or multiple portals. Head back to the top of the page, and change its status to ACTIVE to display it on the portal
⚠️ Once you activate the verification rule, it will become visible to all guests who meet the criteria you have configured.