This feature allows you to collect essential guest details required as part of the verification process. Other guests information can then be viewed under SuiteVerify in the reservation details.
Step 1 - Create a new verification rule
Navigate to the SuiteOp portal configuration page and select the "Verify" tab.
Click "New" and choose "Other Guests" from the dropdown options.
"Other guests" will be added to your Verification Rule List.
Step 2 - Configure the verification rule
Provide a nickname for the "Other Guests" rule. This nickname will only be visible to your team in SuiteOp and will help you manage different verification rules efficiently if you create multiple rules in the future.
Choose the booking sources to include or exclude for this verification rule. This allows you to create distinct rental rules for different sources. For example, you can set up separate rules for direct bookers compared to specific OTA bookers.
You can also choose whether to exclude returning guests from having to complete this rule.
Step 3 - Assign and activate verification rule
Assign the verification rule to one or multiple portals. Head back to the top of the page, and change its status to ACTIVE to display it on the portal
⚠️ Once you activate the verification rule, it will become visible to all guests who meet the criteria you have configured.
How to Require All Guests to be Entered
You are able to enforce the name collection in the Other Guests step to match the number of guests presented on the reservation. This is a setting found in the Portal template. This means the main guest will have to enter at least the names of the number of additional guests stated on the reservation.
Go to Portal Settings, the first tab Portals will have your Portal Templates
Click into each portal you want to require all guests on
Scroll down until you see the toggle for Require all guest Information, toggle this on
Repeat for all Portal templates you'd like enable this for
