Postcards are a fun upsell that allow your guests to send a real postcard with their own message to any address in the US, for free. SuiteOp handles the cost and delivery of the postcard for guests who use this upsell.
This feature is included as an available upsell in the guest portal and is easy to set up for your guests to start using:
Step 1 - Create a postcard template
Navigate to the SuiteOp portal configuration page and select the "Postcard" tab.
On this page, you'll see the pre-made postcards. To customize or create a new one, simply click "Add New" then the editing pane will open up. Begin by entering a nickname for your postcard, this is a helpful way to be able to sort through your various points of interest internally or to filter to.
Upload the image for your postcard template. Then, click on the "create" button.
Step 2 - Create an upsell
Once you have created your postcard template, navigate to the Upsells section.
Click the "Add New" button to generate a new upsell option for your postcard.
The editing pane will show up. Activate the upsell by toggling the status to ACTIVE. Also, select the "Feature Upsell" checkbox. Once toggled, the upsell option will be visible in the guest portal.
Select "Postcard" from the type of upsells.
Input a nickname - this will only be visible to your team in SuiteOp and will help you manage different upsells.
Enter a title and subtitle for your upsell, then upload a hero image that will be visible in the guest portal.
Select your upsell category from the drop-down menu and enter the text for the "Call-to-action" to be displayed on the button.
Create a description for your upsell and upload a white logo with transparent background to be applied as a Watermark.
Select the postcard template you'd like to attach for this upsell.
Step 3 - Assign upsell to a portal
Assign the upsell to one or multiple portals. Head back to the top of the page, and make sure its status is set to ACTIVE to display it on the portal
How Guests Will Use
Guests will be able to select the Postcard upsell from their portal. They will then be prompted to write a message and choose an address to send the postcard. If they'd like they also have the option to upload their own photo for the postcard.