Overview
The Chekin integration enables automated authority reporting and guest identity verification for your properties. Chekin collects required guest information, verifies identities, and submits reports to local authorities—helping you maintain compliance with regional regulations while streamlining your check-in process.
This integration is particularly valuable for properties in European countries with mandatory guest registration requirements.
Creating your Chekin account in SuiteOp
Before connecting properties, you'll need to set up your Chekin account through SuiteOp.
To create a Chekin account:
Navigate to the Chekin integration page in SuiteOp
Click Create Chekin Account when prompted
Enter your email address
Create a secure password
Select your account type (Property, Hotel, or Hostel)
Click Create Account
Once your account is created, you'll see an empty property list ready for configuration.
Connecting properties to Chekin
You can connect properties to Chekin using two different methods depending on your needs.
Method 1: Connect individual properties
Use this method when you want to manually configure room assignments or only need to connect specific properties.
To connect an individual property:
Click Connect Property
Select Property from the connection options
Choose the property you want to connect from the dropdown
The property details will autofill
Enter your VATSA number (if applicable)
Important: When connecting individual properties, rooms must be added manually
Select the corresponding SuiteOp property to assign
Expand the property view to see all available rooms
Click Save to complete the connection
Note: Houses will not have assignable rooms in this view.
Method 2: Connect property groups
This method automatically imports all rooms and units, making it ideal for hotels, hostels, or properties with multiple units.
To connect a property group:
Click Connect Property
Select Group from the connection options
Choose the property group from the dropdown
All rooms and units will automatically populate
Review the imported rooms and remove any that shouldn't be included
Enter your VATSA number (if applicable)
Assign the group to the corresponding SuiteOp property
Click Save to complete the connection
The primary advantage of the group method is automatic room population, saving time on manual configuration.
Configure property settings
After connecting a property, you can customize its settings to match your operational requirements.
To edit property settings:
Locate your connected property in the Chekin integration page
Click the Edit button next to the property
Update any of the following:
Commercial name (public-facing property name)
VATN (Value Added Tax Number)
Property activation status (toggle on/off)
Identity verification requirements:
Require verification for all guests, or
Require verification for only the primary guest
For advanced configuration:
Click Open Dashboard to access the Chekin platform directly
In the Chekin dashboard, you can update:
Property name and commercial name
Country and city information
Additional property details
Authority reporting credentials (see next section)
Set up authority reporting
For properties in European countries with mandatory guest registration, you'll need to configure authority reporting credentials.
To set up authority reporting:
From your connected property, click Open Dashboard
Navigate to the authority reporting section
Locate your country's reporting system configuration
Enter the username and password provided by your local authority
Save the configuration
Important: Authority reporting credentials are provided by your local tourism or police authority. Contact your regional authority if you don't have these credentials.
Create verification rule
Guest check-in process
Once Chekin is configured, guests can complete their check-in and identity verification through the guest portal.
How guests access Chekin:
Guest receives their reservation confirmation
Guest navigates to their reservation in the SuiteOp guest portal
Guest goes to Portals > Verify > ID Check
Guest selects Chekin from the verification options
Guest completes the check-in form with required information
Guest uploads identity documents (passport, driver's license, etc.)
Upon completion, the identity check is marked as complete
The identity verification requirement can be set to all guests or just the primary guest, depending on your property configuration.
Viewing guest verification details
After guests complete their check-in, you can review their information and verification status.
To view guest verification:
Navigate to the reservation in SuiteOp
Scroll to the identity verification section
Click View Details
Click View on Chekin to open the Chekin dashboard
In the Chekin dashboard, review:
Reservation details and status
Number of guests who have checked in
Guest information and contact details
Guest verification section with uploaded documents
To review identity documents:
From the reservation in Chekin, click Guest Verification
View uploaded identity documents (passport photos, ID cards, etc.)
Review any additional documents provided by the guest
Verify all required information is complete and accurate
All uploaded documents and guest information are securely stored in Chekin and available for authority reporting when required.
Pricing
Each Chekin property is billed at $3/month, and ID verification through Chekin is $.50 per verification. Note that ID verification is optional, you may still use the SuiteOp ID Verification step along with authority reporting.