Overview
This guide provides step-by-step instructions for connecting your Guesty property management system with SuiteOp's operational platform. By integrating these two services, you'll be able to streamline your operations, enhance the guest experience, and optimize your property management workflow.
SuiteOp is a comprehensive operations platform that offers smart device management, digital guidebooks, upselling opportunities, and more - all designed to work seamlessly with your Guesty account.
Prerequisites
An active Guesty account with administrator access
A SuiteOp account (or plans to create one)
Properties already set up in your Guesty account
Integration Process
Step 1: Access Guesty Marketplace
Log in to your Guesty account
Navigate to the top navigation bar
Click and select "Guesty Marketplace"
Step 2: Find SuiteOp Integration
In the Marketplace, use the search function to find "SuiteOp"
Alternatively, browse through the available integrations until you find SuiteOp
Click on the SuiteOp integration card to view details
Step 3: Generate API Key
Within the Marketplace page, locate the API key section
Generate a new API key if you don't already have one
Copy this API key - you'll need it to authorize the connection
Note: Guesty API keys may expire after a certain period, so complete the integration process promptly after generating the key.
Step 4: Connect the Services
Click the "Connect" button on the SuiteOp Guesty integration page
You'll be redirected to the SuiteOp integration page
Paste your Guesty API key into the designated field
Follow any additional prompts to complete the authorization
Step 5: Configure Your Properties
After completing the connection, you'll need to configure SuiteOp with your Guesty properties
Review the list of properties imported from Guesty
Configure individual settings for each property as needed
Save your configuration settings
Using the Guest Portal
After integration, you can share the SuiteOp guest portal with your Guesty bookings:
When sharing portal links with guests, include the reservation ID in the URL
Format for standard domain:
app.suiteop.com/reservation/[RESERVATION_ID]Format for custom domain:
[your-domain]/[RESERVATION_ID]
Troubleshooting
If you encounter issues during the integration process:
Verify your API key is valid and hasn't expired
Ensure you have administrator permissions in both platforms
Check that your properties are correctly set up in Guesty
Contact SuiteOp support at [email protected] for assistance
Support
For additional support with your Guesty-SuiteOp integration, contact:
SuiteOp Support: [email protected]
Guesty Support: Through your Guesty dashboard