What's New: September 2024

Shared by Allie • October 07, 2024

NEW FEATURES

🎟️ Ticketmaster Integration

Import events from Ticketmaster in the Events section of Portal settings! These events will show on your guest portals if they're occurring during the guest's stay.

💰 Transactions page

See all of your Stripe transactions in one place without leaving SuiteOp. Need to export? Use the download button to get a csv with additional fields.

See transactions

📝 Upsell Internal Notes

You can now add internal notes to upsells to communicate with your other operators and track why something was accepted or declined. You'll find this option below Status on the upsell request:

📆 LOS Minimum for Damage Waiver

Sometimes you may not want to offer a damage waiver for shorter stays, like someone staying for a single night. We've added the option to make your damage waiver dependent on length of stay to give more flexibility.

Set up: Look for the option in the Damage deposit verification rule:

📑 Optional Damage Waiver

Offer an optional damage waiver for guests who aren't being asked to make a deposit. This is a great revenue source from Airbnb guests who want to avoid charges for minimal damages.

Set up: Add a verification rule for Damage deposit, check Damage waiver, turn on Make Waiver Optional

✅ Export Guest pre-check

Now you can export guest's pre-check verification details, including answers to additional questions. Helpful for marketing tracking and data collection!

🛠️ Tasks Updates

Tasks have a new look & added functionality!

More to come soon with SuiteKeeper videos & trainings.

OTHER IMPROVEMENTS

🛎️ Upsell Approval Flow

You no longer need to remember to capture payment after Approving an upsell. Now a pop-up message will appear after Approval where you can capture payment.

Read the new steps

🔍 Search PMS properties list

We've added a search bar to the PMS Integration pages, no more scrolling to find a new property among all of your listings already live.