What's New: November 2023
Shared by Allie
• September 26, 2024
NEW FEATURES
🪵 SuiteVerify 2.0: Your Ultimate Tool for a Safe and Easy Pre-Check-In Experience
SuiteVerify is our latest innovation, designed to balance robust security with a frictionless guest experience. This feature is crucial for anyone in the hospitality or short-term rental business, making it easier to manage reservations while also significantly reducing the risk of fraud and bad actors.
🚩Easy-to-Use Features Under SuiteVerify’s Custom Pre-Check-In:
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Step-by-Step Guide: Easily set up the order of steps guests will take as they check-in.
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Name Matching Alert: Get notified to double-check details if a guest's name doesn’t match across their reservation, ID, and credit card.
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Extra Questions: Add any special questions you’d like to ask your guests. Great for special requests or legal requirements.
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Sign Agreements: Have your guests sign any rules or agreements online before they arrive.
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ID Checks: Make sure you know who’s coming with a secure ID check.
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Who Else Is Coming: Gather information on anyone else who will be staying with the primary guest.
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Security Deposit: Protect your property by taking a security deposit before check-in.
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Guest Info: Collect other useful information like contact details, and any special needs or requests.
👀Preview:
💡Pro tip:
You can feature specific upsells depending on the answer that guests provide to your pre-screening questions.
💡Special Customization Features:
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Choose Your Booking Channels: Decide which booking sources need to go through this pre-check-in process.
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Skip Steps for Return Guests: Make it quicker for guests who have stayed with you before by skipping some steps.
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Required Questions: Ensure guests can’t skip any important steps or questions.
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Flexible Deposit Amounts: Change the deposit amount depending on where the booking comes from.
SuiteVerify's Custom Pre-Check-In is designed to work seamlessly with all of SuiteOp's other features, giving you a smooth and secure way to welcome guests. From the moment they decide to book, you’ll have all the tools you need to make their arrival safe, easy, and enjoyable.
💡Pro tip:
You can feature specific upsells depending on the answer that guests provide to your pre-screening questions. For example: you can feature an family outing upsell if a group answers that they’re staying at your rental as a family. A lot more segmentation coming soon!